Privacy Policy

Last Updated: May 27, 2026 6:37 pm

At CTS Technologies, NO. PENDAFTARAN: 202503151113 and operating under the websites ctstech.com.my and ctstechnologies.com.my, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

CTS Technologies is a web design and software development company based in Penang Island, Malaysia, specializing in website design, redesign services and software development solutions for small businesses.

2. Information We Collect

We collect only the information necessary to provide our services effectively.

Information you may provide voluntarily:

  • Full name

  • Email address

  • Phone number (e.g. via WhatsApp)

  • Business name and website URL

  • Project details or inquiry messages

Information collected automatically:

  • IP address

  • Browser type and device information

  • Referring website

  • Pages viewed and time spent on the site (via cookies or analytics tools)

3. How We Use Your Information

We use your information for the following purposes:

  • To respond to your inquiries or quote requests

  • To provide web design or redesign services

  • To communicate project updates or follow-ups

  • To send invoices or service-related documentation

  • To improve our website performance and user experience

  • To comply with legal obligations

4. Sharing of Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Trusted third-party tools (e.g. web hosting, analytics, email platforms) necessary to deliver our services

  • Legal authorities, if required to comply with local laws

All third parties we work with are required to maintain strict confidentiality and only use data as instructed.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality and performance.

You can choose to disable cookies in your browser settings, but some features of our site may not function properly as a result.

6. Data Security

We take appropriate security measures to protect your data from unauthorized access, misuse, or disclosure. These include:

  • Secure website hosting

  • Encrypted communications (HTTPS)

  • Limited access to client data

However, please understand that no method of internet transmission or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Request access to the data we hold about you

  • Request correction or deletion of your personal information

  • Withdraw consent at any time

To do so, please contact us at info@ctstech.com.my.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., hosting providers, portfolio links, client sites). We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or services. The latest version will always be available on this page with the date of the last update.

10. Contact Us